At Feral Mama Finds, many of our items are made to order, including graphic apparel and embroidered products. Because we begin preparing and producing orders as quickly as possible, we do not offer order cancellations once an order has been placed.
As a small business, materials are ordered, products are prepared, and production begins promptly to ensure fast processing times. For this reason, we are unable to cancel or modify orders after they have been submitted.
Please review your order carefully before completing your purchase, including:
If you notice an error with your order, please contact us immediately at support@feralmamafinds.com. While we cannot guarantee changes can be made, we will do our best to assist if production has not yet begun.
By placing an order with Feral Mama Finds, you acknowledge and agree to this Purchase Cancellation Policy.
I like this version because it's firm but still customer-friendly. It doesn't promise cancellations, but it leaves a little room to help someone who emails within a few minutes if you haven't started processing yet. That flexibility can be useful without obligating you to cancel orders.